Sorry I was actually referring to Quickbooks support which is an Intuit product. They have lots of problems with things that accountants can't fix themselves. Most of the time they make the corrections in online wrong and you spend more time on the phone for a 5-minute fix. I usually figure out the Proseries issues faster on my own than calling support but Proseries support is on a much better level. I would love to not have to use QB products.