Rowtax
Level 2

Trial balance setup....under the import menu....the Accountants Trial Balance feature still works, but the program terminates if the SELECT FILE button is pressed...the program has been reinstalled multiple times with Intuit tech support...Tech support says to report this as program defect...This feature works perfectly in all previous years, as verified with Intuit tech support.  Been using this feature for more than 20 years...always worked perfectly.  All security was disabled by my tech support in house...So...security interference is NOT the answer here...something is wrong with the program.  This feature is so, so very IMPORTANT to our business...If we can't import trial balance info, we can't have a good tax season...Our production will slow to a crawl if we have in enter by hand.  Please fix this feature ASAP