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in print options have print client only: client letter and privacy letter. when I print it prints 3 copies of the client letter
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If you Print Preview do you see 3 copies as well? what about Print to PDF?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Same here. I have no idea what the fix is.
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Im getting a double copy of the first page, but only singles of the additional pages.
If I use Print Preview, I only get a single copy of all pages of the letter.
Print to PDF I only get a single copy.
Why do they have to futz around with the printing each year!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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I have reported the issue of the duplicate first page of the Client Letter and the team will be looking into this.
Angela
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What about the other printing problems?? A lot of wasted paper.
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@taxman42 Can you post a screenshot of the selections you are making in the print center when printing a return? Also, do you happen to customize your client letter?
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You didnt ever answer the question above, does Print Preview or Print to PDF give the same results? or only printing to a printer?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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When I print to PDF it only shows 1 Client letter. When I send it to the printer within proseries. it prints 2 client letters.
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I downloaded 2022 ProSeries today to get it set up for this year and ready for next week. Did I DL too early?
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It only shows one copy. It also prints client invoice ont the back of the privacy letter.
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No i do not customize the client letter. I'll try to tax a screen shot.
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Yesterday's program update included the fix for this issue.