I was in this same oodaloop!!  However, I did figure it out.  Once you have signed into eservices using your ID.me, you will see "Select your Organization" and potentially several different options.  I had 3.  Do not pick either of the ones that actually have your name or business associated.  While it makes sense to select these, this will only take you to your completed applications.  Select the first one, Individual, and it will take you to the miraculous, New application drop down option.  YAY!!  I just finished mine.  I did use an incognito window simply because sometimes Cookies are bad lol