Terry1
Level 1
12-07-2019
03:22 AM
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When I try to print an Illinois Individual income tax return I receive a message saying the forms are not yet approved.
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danmasscpa
Level 1
12-07-2019
03:22 AM
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How do you uninstall a state
AshleyatIntuit
Employee
12-07-2019
03:22 AM
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Here is information on that https://accountants-community.intuit.com/articles/1608926-uninstalling-a-federal-or-state-product
Just-Lisa-Now-
Level 15
12-07-2019
03:22 AM
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My 2018 installs of PSPro don't have the Uninstall option in the programs menu, so your instructions don't work....
@danmasscpa if you find the same thing, you can use these instructions to uninstall IL
For Win10
Right click the Start button > Settings > Apps scroll down the list to Proseries 2018, click Uninstall It will act like its going to uninstall the whole program, dont panic, it wont! Another window opens with a list of modules to uninstall, choose IL state.
I believe for Win7, its under Control Panel > Add/Remove Programs Uninstall PS18
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
@danmasscpa if you find the same thing, you can use these instructions to uninstall IL
For Win10
Right click the Start button > Settings > Apps scroll down the list to Proseries 2018, click Uninstall It will act like its going to uninstall the whole program, dont panic, it wont! Another window opens with a list of modules to uninstall, choose IL state.
I believe for Win7, its under Control Panel > Add/Remove Programs Uninstall PS18
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
AshleyatIntuit
Employee
12-07-2019
03:22 AM
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Sorry i will work to get that article updated. :+1:
Just-Lisa-Now-
Level 15
12-07-2019
03:22 AM
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@Ashley at Intuit (aka Henry Jr) I can give you a screen shot...its an option in 2017 and earlier, but they didn't include it for 2018 on any of my systems.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
AshleyatIntuit
Employee
12-07-2019
03:22 AM
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sure that would be great email me:smile:
Just-Lisa-Now-
Level 15
12-07-2019
03:22 AM
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Still your firstname_lastname @ intuit?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Level 15
12-07-2019
03:22 AM
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sent
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
AshleyatIntuit
Employee
12-07-2019
03:22 AM
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Uninstalling from the start menu and selecting ProSeries allows selection of the state of IL. Re-installing IL resolves.
AshleyatIntuit
Employee
12-07-2019
03:23 AM
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Terry and I walked thru this over phone and resolved.
IRonMaN
Level 15
12-07-2019
03:23 AM
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Ashley - what are you doing, this is garman's job. You are going to get in trouble with IL Local 969 tax preparers union.
Slava Ukraini!
Slava Ukraini!
AshleyatIntuit
Employee
12-07-2019
03:23 AM
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(shrugs and crouches under desk, hanging head in shame) LOL
AshleyatIntuit
Employee
12-07-2019
03:23 AM
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Maybe i can bribe @garman22 with a KitKat??
IRonMaN
Level 15
12-07-2019
03:23 AM
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It better be a BigKat. :yum:
Slava Ukraini!
Slava Ukraini!
AshleyatIntuit
Employee
12-07-2019
03:23 AM
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I got both, I'm not worried.
IRonMaN
Level 15
12-07-2019
03:23 AM
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:+1:
Slava Ukraini!
Slava Ukraini!
garman22
Level 13
12-07-2019
03:23 AM
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My job!!! Oh alright, a KitKat it is!! Like the Life cereal, "Mikey Likes it".:smile:
AshleyatIntuit
Employee
12-07-2019
03:23 AM
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Illinois forms are ready to go. You may have to uninstall the IL formset, reinstall it, and run updates.
Terry1
Level 1
12-07-2019
03:23 AM
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I'm not sure how to uninstall the IL formset. I did remove the IL return on that particular client and then set it up again. Now it's trying to ding me for another $30 to print the Il tax return.