JSant
Level 1
12-15-2022
01:44 PM
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Our firm is considering using e-signatures via ProSeries. It's my understanding that client will receive e-signature requests via our firm's email address, but clients won't be able to reply to the email with questions, etc. Can someone confirm? Thanks!
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IRonMaN
Level 15
12-15-2022
02:45 PM
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I don't use it, but that would make sense.
Slava Ukraini!
JSant
Level 1
12-15-2022
03:28 PM
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Actually, we just tried with one of our clients, and it appears that the email comes from whomever is sending the message, not a singular email address. In addition, clients are able to reply to the email within Outlooks, etc.