We have installed ProSeries17 Network edition so we can collect previous years tax records and bring them forward into ProSeries 2021 Standalone edition.

The 2017 install completed successfully. However, it gives the error:

"ProSeries Access Rights requires an important file that is missing, corrupt, or has been modified. Please contact ProSeries Support."

We spoke with ProSeries Tech Support and they said they cannot help.  Only this community can help.

How can we fix our 2017 Access Rights issue?

Please help,

Thanks,

Ray