NancyH
Level 2
‎06-20-2022 12:56 PM

I forgot to update the 2019 Pro series from internet explorer 11 before 6/15.  I did all of the rest but skipped this one.  Support is close for Juneteenth.  Anybody know the right way to do this.

 

Thanks

Nancy H

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Just-Lisa-Now-
Level 15
Level 15
‎06-20-2022 02:48 PM
Update from the Windows programs menu, not from within the program itself.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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NancyH
Level 2
‎06-20-2022 03:12 PM

That worked. I knew I had read it but couldn't remember how to fix it. Wouldn't you know somebody came in today with returns to do for 2019-2021

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jofijohnjoseph
Level 7
Level 7
‎06-21-2022 08:46 PM

Here is a link to the original article from ProSeries explaining how to implement these updates now after the initial deadline passed:  How to update ProSeries software (intuit.com)

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