RE: Just create your own post, respond, and you have your solution.

It no longer works.  Believe me, I tried.

Joshua also barked at LCS just for that, and LCS' response was: We're Technical Support.  We're not the software user group that support each other.  You're barking up the wrong tree.  You have to bark at that Group. 

Oh well.

But before I hang up, the guy did add: At one time, that worked.  They changed the rule and called it the IRonMaN Rule.  No idea what that expert meant.  I gave that call a zero star in the survey.