THIS IS THE LAST YEAR I WILL PURCHASE ANYTHING FROM INTUIT BASIC PROSERIES!  I SHOULD NOT BE GETTING A REJECTION ON MY END WHEN ITS YOUR PROBLEM!  I PAID YOU AND I CAN'T FILE MY CUSTOMERS TAXES!!  IF YOU CAN'T FIX MY ACCOUNT FROM CONTINUING TO ADD CLIENTS & DENYING TO E-FILING.  YOU DID THE SAME THING LAST YEAR!  I PLAN TO ALERT ALL MY CLIENTS OF YOUR PROBLEMS AND ADVISE THEM TO USE A DIFFERENT INTUIT PROSERIES OR TURBO TAX IN THE FUTURE.  HELP....FIX MY ACCOUNT = ITS YOUR PROBLEM TO BEGIN!!  I NEVER HAD A PROBLEM WITH PROSERIES PROFESSION FOR 20 YEARS????

AWAITING YOUR REPLY!  SANDRA  [removed].  ALSO, 2 YEARS AGO I GOT YOU A NEW CLIENT = CANTWELL TAX SERVICE!  NOW MY CUSTOMERS ARE COMING BACK TO ME!  AND I CAN'T FILE THEIR TAXES AND YOU HAVE BEEN PAID.  I AM THINKING TO RUN A AD IN OUR LOCAL PAPERS EXPLAINING MY PROBLE WITH INTUIT!!