klimli
Level 3
04-25-2022
10:48 AM
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Just to add I did do 30 min with support level 1 but they insisted this can be caused by only 2 things:
1. Windows not updated (pending update)
2. Antivirus
During the call I turned off antivirus and made sure no pending updates for Windows.
I am running Windows 11 but have been since 2021 and thru tax season this year, however.