It's not any better for the people at IRS.  As an editorial in yesterday's Washington Post put it,

Amanda Walters, a tax examiner who was hired 18 months ago, summarized the situation at the IRS in simple, yet ominous, terms. “I don’t know how many times I’ve heard, ‘This is not the norm,’” Walters told The Post. “This is my norm.” IRS workers — and taxpayers — deserve better.