@dascpa I need to learn from you. I am 53 and in my 33rd year of prepping on my own. I would say I am 90% appointments and 10% (email, drop off). I do maybe 750 or so. Mostly middle class as I am in a blue collar town. 

I do have a few people who work for me. Mainly office work, appt scheduling, light data entry. But I am the sole preparer. I do handle a few small corps. 

I've considered online scheduling but....my schedule is a moving target. I like total control over it. 

Anyway, thanks for your info!! Good luck!!

Back to work for me too!