I thought the crashes were just us as we have a new server this year that I have been blaming.  We lost 3 whole DAYS of work just last week from a major crash and it took us 3 weeks to be able to print or generate a PDF from the program.  It's insane.  Last year was pretty bad but this year is ridiculous.  Even when you get the CAPTCHA *right* it makes you do it like 5 screens?  Twice today my login "timed out" while i was trying to do the blasted CAPTCHA.  Seems silly but with 15 pros X 10 mins a day  = LOTS of lost productivity and we don't have time for this!