JJV
Level 3

The form is computed correctly as confirmed just now by Proseries customer support but IRS rejected it requiring paper filing. Error mssg: "Line 1 Total Exemptions Count has a non-zero value, then Line 5 Federal Poverty Level Pct must be equal to Line 3 Household Income Amount divided by Line 4 Poverty Level Amount" This return cannot be electronically processed. Paper file"

This makes no sense. I feel someone from Intuit should contact IRS if it is their error to look into the false rejection and resolve it. Paper filing is the last resort as it is costly and IRS is severely backlogged. I'm sure they would appreciate a call to fix this as I wont be the only one with tis problem. Anyone with a fix please post. I'm a 35 year loyal user of ProSeries. Thx!