rpscranton
Level 3
I have 2 clients not being sent to IRS by ProSeries and another 1/2 dozen not getting any updates on the 'where's my refund' site.  What gives?
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Just-Lisa-Now-
Level 15
Level 15

The WMR website gets overloaded and slammed by DIYers looking a dozen times a day to see if their refund has been issued.

How long has it been since the 1/2 dozen that haven't seen any updates on WMR were accepted?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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rpscranton
Level 3
around 2/17 ish.  however more confusing is that I have H-of-H returns sitting in the 'pending' tab, unsent to IRS, with a status of 'return received by Intuit'.  Why haven't they been sent to IRS???
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Just-Lisa-Now-
Level 15
Level 15
Some returns are stuck at Intuit due to this issue.  I have one stuck since Tuesday
https://accountants-community.intuit.com/articles/1813260-roth-conversions-being-assessed-10-penalty

Im not sure if any of your stuck returns have any type of retirement distributions involved, that that could be the reason they are still sitting there....Im guessing there will be an update early next week to fix these and the returns that are stuck will be rejected so they can be "fixed" and resubmitted.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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