jack
Level 1
‎12-07-2019 01:40 AM
 
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Just-Lisa-Now-
Level 15
Level 15
‎12-07-2019 01:40 AM
I don't do any IL returns, but I thought I read that you need to uninstall and reinstall the IL program for the forms to show as ready.

@garman22  Youre an IL guy, am I remembering correctly?  

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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garman22
Level 13
Level 13
‎12-07-2019 01:40 AM
Yes @jack you need to uninstall Illinois and reinstall it. Somehow their updates got stuck. I did this awhile back
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Just-Lisa-Now-
Level 15
Level 15
‎12-07-2019 01:40 AM

To uninstall a state.  Close the ProSeries program.

Win 10  

Right click the Start button > Settings > Apps   scroll down the list to ProSeries 2018, click Uninstall It will act like its going to uninstall the whole program, don't panic, it wont!   Another window opens with a list of parts to uninstall, choose IL.  Then open the program back up and choose Select and Download New Products, make sure IL is checked, then run the update, that should bring IL back as a fresh install.

Win7 

Is Control Panel > Add/Remove Programs then the same steps above


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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garman22
Level 13
Level 13
‎12-07-2019 01:40 AM
Good job Lisa......i couldnt be too specific as a client was just walking in.
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