ok, well I have several. Some of them applied late for the payments online so they received less than 6. Some of them stopped receiving them for whatever reason so they also have less. 

I already said that HE MADE AN ACCOUNT and was ostensibly not able to get any info.

At this point, I don't care if what he told me is correct because that is the information he gave me and thats what I'm going with. I have already spent more time on this than I could justify based on his fee.