TaxGuyBill
Level 15

@IntuitGabi wrote:

Good morning! 
Yes, the 8915-F will be available. When? At this moment, I don't have an answer. Will it flow from last year's 8915-E? I can't confirm or deny. When I hear more I'll be sure to follow up here. 


 

From the other post (which you locked):

However, I am here to officially report I am on a mission to get you (and the other members here with burning questions) resolutions.

Thanks for your patience.

 

Because you are dealing with irate customers, THAT is the type of empathy that your first response should have had.

It would have been SO much nicer and soothing if your original response was more like this:

Good morning! 
Yes, the 8915-F will be available. When? I have asked the developers, but unfortunately, at this moment, I don't have an answer. Will it flow from last year's 8915-E? I wish I had a solid answer, but at this point the answer is unknown. The developers are still actively working on it.  I promise that as soon as I hear more I'll be sure to follow up here.