@lmaar2 I can understand your response, but @IRMN is correct in that these guys spend the most time in the forum replying.  That being said the "but I did expect responses to be thought through for all eventualities," isn't always possible, as sometimes the fix or answer is catered on certain criteria like REP vs Unlimited, IE vs Firefox, version 38.0103 vs version 37.5253 etc.  Please understand everyone is trying to assist.  @mojocpa @IRMN i don't know that everyone coming through will always have the appreciation for all the hard work you do, and time spent in here, but i sure love ya'll!!!