lmaar2 - You need to walk in our shoes for awhile to appreciate mojo's response.  For years, the vast majority of support provided here has been provided by users of the software, not Intuit employees.  When you have spent a large amount of hours trying to help other folks, without compensation for your time and rarely getting a thank you, but too often having your attempt at trying to help getting nicked as "not helpful" you will better understand mojo's response.  Jeez.