George4Tacks
Level 15

@Taxlady--06 wrote:

I am also having the same trouble after the install yesterday.  I have forced a new install and shut down my computer (twice).  " Mine is Exception occured in the tax engine" and "Error while getting calculation data from engine 1607" .  Super frustration with Support not open today and a day full of schedule !


Support is open on Saturday. https://proconnect.intuit.com/community/help-articles/help/how-to-contact-lacerte-for-help/00/4691

I did find https://proconnect.intuit.com/community/help-articles/help/error-while-getting-calculation-data-from... 

Just to be sure, I also see https://proconnect.intuit.com/community/help-articles/help/running-the-lacerte-setup-with-the-force-... with a restart afterwards often helps, but seems to have not done it for you.

Good Luck


Here's wishing you many Happy Returns