My firm migrated to a new cloud based server based on the Lacerte 2019 security requirements.  Now, unfortunately, when I log in I am being told to ask the Administrator for access to my tax software...I am the administrator.  I have called Lacerte support a few times to get this fixed and spent hours on the phone with them and I'm still in the same position I was in.  I did have an old firm that my license migrated from which I believe is part of the problem.  Any suggestions would be welcome.