wrasper
Level 1
12-07-2019
10:02 AM
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Solved! Go to Solution.
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abctax55
Level 15
12-07-2019
10:02 AM
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1) close program & re-open
2) Hard reboot of computer
3) re-install program via WebSetUp
If none of these work, report back.
Good luck
"*******Tax software is no substitute for a professional tax preparer*******
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spbdallas
Level 1
12-07-2019
10:02 AM
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I have this same problem! Did the answer above help? I have already done the first two suggestions and will be glad to do the 3rd if it helps! Not great timing for this......
abctax55
Level 15
12-07-2019
10:02 AM
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It only takes about 5 - 10 minutes......go get a cup of coffee.
"*******Tax software is no substitute for a professional tax preparer*******
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George4Tacks
Level 15
12-07-2019
10:02 AM
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https://accountants-community.intuit.com/articles/1859961-how-to-perform-a-force-install-of-lacerte works 99.21743% of the time.
Here's wishing you many Happy Returns
George4Tacks
Level 15
12-07-2019
10:02 AM
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https://accountants-community.intuit.com/articles/1859696-remove-and-reinstall-lacerte-and-dms-pdf-p... works 99.21744% of the time
Here's wishing you many Happy Returns