Because you mention this only occurring on one machine wh...

harold · ‎12-06-2019

I have tried a forced reinstall and changing printers, both of which the knowledgebase has indicated have fixed this problem in earlier versions.

George4Tacks · ‎12-06-2019

Try https://accountants-community.intuit.com/articles/1606995-uninstall-rename-and-reinstall-lacerte

Here's wishing you many Happy Returns

View solution in original post

harold · ‎12-06-2019

Followed the steps but did not fix problem

harold · ‎12-06-2019

I followed all the steps in the referenced link but after reinstall the problem persists. Again, only on one computer, all others work fine.

AshleyatIntuit · ‎12-06-2019

Because you mention this only occurring on one machine what is different on this setup (ie a Windows updated version unlike the other machines, different AntiVirus or Firewall settings, etc.) that would be where I would advise to start because something is environmentally different than the others.