abctax55
Level 15

1) WHAT happens (or doesn't..) when you try.

2) Have you rebooted?

3) If you've rebooted (hard reboot) and you still can't access the program, do a reinstall using WebSetUp and FORCE it even if it says you are up-to-date.

"*******Tax software is no substitute for a professional tax preparer*******
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