Ann2
Level 3
‎12-07-2019 09:14 AM
 
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abctax55
Level 15
‎12-07-2019 09:14 AM

1) WHAT happens (or doesn't..) when you try.

2) Have you rebooted?

3) If you've rebooted (hard reboot) and you still can't access the program, do a reinstall using WebSetUp and FORCE it even if it says you are up-to-date.

"*******Tax software is no substitute for a professional tax preparer*******
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abctax55
Level 15
‎12-07-2019 09:14 AM

And why'd you change your name from "BetterAnn" ?

"*******Tax software is no substitute for a professional tax preparer*******
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IRonMaN
Level 15
‎12-07-2019 09:14 AM
She might ask why you changed your hair style :open_mouth::open_mouth:

Slava Ukraini!
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abctax55
Level 15
‎12-07-2019 09:14 AM
My handle fully explains my hair style, TYVM :smiling_imp::smiling_imp:
"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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