hopehernvivian
Level 1
12-07-2019
08:33 AM
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I click on the 18 tax icon and it seems to begin but then nothing happens, the link where I type in my user name and password does not appear to allow me to continue into the program
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George4Tacks
Level 15
12-07-2019
08:33 AM
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Try a Force install https://accountants-community.intuit.com/articles/1859961-how-to-perform-a-force-install-of-lacerte My guess is that will fix the issue.
Sometimes the log on window is hiding. In that cast try https://www.technipages.com/bring-off-screen-window-back-onto-screen
Here's wishing you many Happy Returns
