Hm, that IS very odd. Once you print the acceptance letter the status should always switch to e-file complete. There are some instances where the status gets "stuck", and you have to manually update it by going to e-File --> Step 3: e-File Acknowledgement Statuses --> Update Acknowledgement Status for Selected Return(s), but I've never had that happen to more than one file at a time...I will tag a few Lacerte folks below and see if they can help out here.