Ok, for the first time, this was helpful and there was a support page to help me find the subscription key within SafeSend to link the 2 programs.  Fabulous.  Thank you to both companies for this!

Then, to my dismay, today I go to send another return - and Lacerte wants the subscription key.  Which is also not a cut and paste, it had to be keyed in directly.  I understand security, yet do we need to key this in each time we use it?  Or each new login to Lacerte (say each day)??  That defeats the ease of use if I have to login to SSR to get the subscription key each time.  I may as well just login there and upload the return.

Ok, I can hear people know - hard key once into a document the key so can cut and paste each time - yet that is cumbersome.  And what is the point of having a link that has to be confirmed with a longer key than my password each time?  Am I missing something?