Genevia
Level 2

YES, system is up-to-date with latest Lacerte updates that is why I was so frustrated. 

Tried TWICE before I bothered to send message to the Community..

NOTE, I initially tried to search for this error message prior to sending this query but it did not surface for whatever reason. 

Thanks for taking the time to respond.

Your kindness is appreciated.

Hopefully it will work this time.