Rossi3839
Level 2
02-03-2024
08:22 AM
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Hi Morgan!
I am having the same problem. I called Lacerte on 02-01-24 and was on the phone for over two hours with four different representatives. This is a major defect. The defect has been submitted to the software developers. I was hoping that the defect would be escalated for a quick fix. It does not appear that it will be escalated for a quick fix. I can only hope it gets fixed soon.
FYI, the case number for this defect is 15111814380.