IntuitAlicia
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01-09-2024
01:27 PM
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@TaxGarcia94 Are you able to check to see when this was sent? I would like to determine the life of the file on the client's side in case there is a time-out function involved.
In the meantime, we're researching further.
As a workaround @IRonMaN 's suggestion to resend may allow them to continue providing their tax details.