larrygrussell1
Level 3

Thanks for your input DatabaseRobert!

Yes I tried all of the following (none worked).

1.  Exit and restart Lacerte

2.  Change from Individual to SCorp and back

3.  Complete a WebInstall / force - Lacerte Tool Hub

4.  Complete a Component reinstall - Lacerte Tool Hub

5.  Insure that at the main client screen that, Views = All Clients and also that no Filter was applied.

6.  Update eSignature Status

7.  eSignature Dashboard - Insure no filter applied

8.  Call Lacerte Help for eSignature.  They were clueless.

NONE OF THE ABOVE WORKED.

HERE IS WHAT FINALLY WORKED:

Void eSignature.  The Voided eSignature immediately appeared on the eSignature Dashboard.

Request a new eSignature.  The new eSignature immediately appeared on the eSignature Dashboard.

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