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09-26-2023
10:25 AM
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Unfortunately that is not the issue. The software is just erasing the return. No one else is in the return, I have it set to automatically save, I resave before I close the return, I print a copy as a pdf so I can re-enter all the information quickly when the software deletes the return. I am also on the network, same as everyone else. We may just need to switch to another software that does not experience this same problem.