abctax55
Level 15
06-19-2023
11:02 AM
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I'm not sure where you got that 'understanding', but nope - Intuit/Lacerte doesn't monitor this place on a regular/consistent basis. The volunteers (fellow software users), who do the heavy lifting but can't help with programing issues, are the only regulars here.
If you have a specific problem or issue, you have to call support.
I'll tag @IntuitGabi for you & she might respond.
"*******Tax software is no substitute for a professional tax preparer*******
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