I called this morning (3/25 Sat 10 am Central) to check in on the progress.  The service rep looked up the issue and let me know (1) it is a know as a reported problem and (2) that the next scheduled update is set for March 30th.   In asking for clarification to that response, he confirmed there was nothing to indicate that they were prioritizing this as a problem that needed a resolution ASAP.  This was in contrast to the message the day before that they expected to fix it quickly.

I asked him to pass along to the tech/resolution team that we consider this a critical problem.  (If this forum is monitored **bleep** is also making the program unstable.  Although split screen view is accessible, it also seems to freeze up and lag.  The pop-out view definitely locks the program up and requires a close/reopen to get back to work.