Patricia Romero
Level 1
02-21-2023
12:54 PM
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Hello,
Not sure this is where I should add the information on my interaction with Customer Care because I never received a survey, but I will gladly share that when I had issues during a critical time, Jeff was very attentive, knowledgeable and committed to helping me resolve my issues. He was patient, kind and thoughtful. Thank you Jeff for making my day better!
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abctax55
Level 15
02-21-2023
01:40 PM
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Yep, Jeff is a real prince and 'always' helpful. Even from the principle's office.
"*******Tax software is no substitute for a professional tax preparer*******
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