KenMCPA
Level 1
02-17-2023
10:42 AM
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Had the same issue. Could not send REP or run Communication Manager. It was Kaspersky, it deleted a .dll file required to run Communications Manager. Solution as follows:
- Completely uninstalled Kaspersky
- Rebooted (Windows 10) in safe mode with networking
- Ran 2022 Web Setup, completely re-installing Lacerte
- Reboot
- Run Lacerte
Pain in the neck. And the users no longer have virus protection through Kaspersky, for which a license fee has been paid.