You click somewhere (on the client name? On the word multiple? Not anywhere near Lacerte, sorry - but it's on the line specific to that client) and the individual requests will make themselves visible.

Thank you for the response.  I have searched everywhere.  There doesn't appear to be anywhere that I can click.  On any clients that I have sent only one request to I can go in the Actions Column and select from the dropdown menu, but on the two that I have had to send multiple requests to, the Actions Column is locked.