this is a lacerte pdf generator issue.

this is the same thing with quickbooks payroll report export to excel where they blame microsoft as to why the pivots table aren't working.

intuit devs, you are the one's generating the files. you need to follow the requirements to generate the file properly so we can open it without errors.

please fix investigate and fix the issue. just because it opens on third party pdf viewer doesn't mean it's an adobe issue.

https://community.adobe.com/t5/acrobat-reader-discussions/there-was-a-problem-reading-this-document-...