Is support asking you to come here to create a post like this?

Did they pay you to post this?

Do you work for Intuit?

What is the air speed of an unladen swallow?

I have been thinking about doing a similar post from time to time, for kudos to Lacerte Support, and @IRonMaN encouraged me to do it. 

So far, the hold time for Lacerte Support is much less than once before. 

The usage of "Smart Look" is spiffy. 

The support staff - even those apparently having less knowledge - are a problem-solving bunch.  Keep up the good work, Lacerte!

Now, my answers to @IRonMaN 's questions:

No. 

No. 

No.  And:

(per google, thus MUST be correct)  In the end, it's concluded that the airspeed velocity of a (European) unladen swallow is about 24 miles per hour or 11 meters per second.    Jul 7, 2013

That is fast, considering my best time for a 100m dash (48 years ago) was 11.8 seconds.