This is a peer user forum, not tech support.  You either need to call Lacerte Support or post this in the Tax Idea Exchange.

However, I'd also point out that some "critical" diagnostics can actually be suppressed for efile and you can efile around them.  It might be worth trying out.

https://proconnect.intuit.com/support/en-us/help-article/electronic-filing/disable-e-file-diagnostic...