vr
Level 2

I called again on Monday.  The customer service person indicated possible 4/1 for the LA  partnerships available date.  No date was given for Fiduciary Returns.  It's been a nightmare keeping up with filing federal partnership returns, federal extension and holding the files because the LA returns are not available.  I have clients emailing me everyday wanting their return.  My excuse is I'm waiting on my software.   Well that gets a little old. We pay way to much for such a lag in service.  I don't think anyone at Lacerte is reading this, so I think it pointless.  My account rep barely responses and had the nerve to tell me Louisiana partnerships are due on 5/15.  I know the due dates, I've been in the business for 30+ years. I'm am extremely frustrated.