I have talked with them NUMEROUS times.  They have NO IDEA what they are doing.  I too have talked with colleagues that are processing and filing IT-565 returns for Louisiana and have been for a couple of weeks at least now.  This is just dumb and has cost me a few clients in the process that is tired of "waiting" on their returns and K-1's.  But Lacerte apparently DOES NOT CARE!!!  And they will not care when they raise the prices even more for the next tax season.  I used to believe in the saying, "you get what you pay for", but in Lacerte's case this is certainly not true.  They have dropped the ball big time on this and this is not the first time, but it will be the last for quite a few of us here in Louisiana.  But, again, I feel certain that they couldn't care less about us here.  Absolutely ridiculous Lacerte!!!!