BruceWVParks
Level 1

I have tried all day to install updates to my 2020 and 2021 Lacerte tax programs. Each one stops the process at 20WinopsLibrary and 21WinopsLibrary, respectively, and does not update. Is anyone else having this problem today? Thank you for your input.

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George4Tacks
Level 15

I would first just try the install. Press the Windows key and type "lacerte 2021 web setup" and then same with 2020 to start the installer. That is more stable then the update from the program.

If that fails: Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...


Here's wishing you many Happy Returns
jerry
Level 5

I've had much more luck this year updating Lacerte from a Fiduciary module than from the Individual module (you can also see the progress of the downloads, which you can't anymore with Individual). 

Not sure why this works, but if you have Fidiary available, I'd try it.

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