bad is an understatement. first time in my 30 year career did I not only not get every extension filed, it was over 50 of them, I was up for 36 hour on the last two days and what I find out, by accident, is when they converted my ProSeries data the file structure, not the data was corrupted so the program constantly shut down on me or took several minutes to process and over 10 minutes to attempt to eFile. I was so tired and so afraid I killed my tax practice I was within moments of killing myself... thank Mr Jack Daniels for talking me out of it.

the sales rep told me I was the only person ever to have been given a 100% refund.

If anyone know someone using Ultra Sux, warn them . And now back to my happy Lacerte life... 🙂