carancpa
Level 1
12-07-2019
01:45 AM
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Best Answer Click here
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TaxGuyBill
Level 15
12-07-2019
01:45 AM
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If it is a brand-new problem, they definitely would not have an anticipated fix yet.
This is the first I've heard of this, so are you sure it is because of the update, and not something wrong with your computer?
Can you explain exactly what is happening, so maybe somebody can help figure it out?
This is the first I've heard of this, so are you sure it is because of the update, and not something wrong with your computer?
Can you explain exactly what is happening, so maybe somebody can help figure it out?
itonewbie
Level 15
12-07-2019
01:45 AM
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Wonder where the thousands come from. If there's a big (or even a small) problem, doubtless we'll see lots of compliants here.
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IRonMaN
Level 15
12-07-2019
01:45 AM
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Drake employees clogging up Intuit phone lines :laughing:
Slava Ukraini!
Slava Ukraini!
itonewbie
Level 15
12-07-2019
01:45 AM
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Ah, that explains it. But if they just like listening for hours to "time in a bottle", they can simply go to YouTube and play that in loop.
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Still an AllStar
Still an AllStar
IRonMaN
Level 15
12-07-2019
01:45 AM
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If they are playing "Time in a Bottle" I am going to have to call in and listen for awhile.
Slava Ukraini!
Slava Ukraini!
rns
Level 1
12-07-2019
01:45 AM
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I am also having a problem getting into the program after updating. It says a reboot is necessary. I've tried rebooting several times and I can't get into the program
rns
Level 1
12-07-2019
01:45 AM
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I had this issue with the reboot issue once before after another update and I don't remember how they fixed it. It didn't take them long but last night I waited 30 minutes on the phone and went home and today I'm being told an hours wait. No choice but to wait.
abctax55
Level 15
12-07-2019
01:45 AM
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Try WebSetUp & FORCE it even if it says you are up-to-date. No idea if that'll work, but it can't hurt.
"*******Tax software is no substitute for a professional tax preparer*******
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carancpa
Level 1
12-07-2019
01:45 AM
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I did the WebSetUp and Force did it...I'm fixed up and ready to go. Thank you ALL for offering suggestions.
abctax55
Level 15
12-07-2019
01:45 AM
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I'm so glad it worked.:joy:
"*******Tax software is no substitute for a professional tax preparer*******
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abctax55
Level 15
12-07-2019
01:45 AM
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I had some issues after I downloaded it earlier today. I rebooted, tried again, and it worked for me. Just FYI.
"*******Tax software is no substitute for a professional tax preparer*******
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