gjscpa
Level 1

Finally was able to file 990-T in August, after three months of dealing with IRS and Lacerte. Spent at least 40 hours on a $500 return. Plus the REP cost over $100.

The bigger problem is, that after all the manipulation trying to get the return to go through, the data changed the amounts on the return from a small loss to a balance due! This was not apparent until the taxpayer received a Notice. Turns out the depreciation did not flow to the correct line.

Now we are back to square one because Lacerte refuses to fix the module so that an Amended 990-T can be e-filed as mandated. IRS recommends trying different software. Lacerte is unwilling to help. At a minimum they should give us all refunds for the REPs. Morally speaking, they should compensate us all for the time spent dealing with their problem.