Laurel Yergler
Level 1
 
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MirageTax1
Employee
Employee

1 hour of no use time before Lacerte requires log in. 

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apagliarulo
Level 1

Is there a way to edit this time? or is the default 1 hour? Thank you

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PhoebeRoberts
Level 11
Level 11

You get an hour, regardless of your desires, at this point.

There's a planned update at some point to extend that to 12 hours for people who have enabled two-factor authentication.

apagliarulo
Level 1

Thank you. 12 hours would be ideal. 

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jerry
Level 5

Has Lacerte changed the timeout to a fixed time, rather than inactivity?

Last night I was changing from one screen to another for the same client, and it logged me out!

Previously, for the last few months I've observed that they don't seem to allow inactivity ticklers like caffeine any more.

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